Account and data deletion
Export, correct or erase your information.
Delete your account in the app
Open Profile → Your account → Delete my account. Read the summary and confirm permanent deletion. The authenticated operation removes the login and active account records on the server, blocks new writes and removes this account’s copy on this device. If it fails, the screen asks you to retry.
Request on the web
Visit https://pepway.app/account, sign in to the account you want to delete and use “Delete my account”. You do not need to reinstall the app. If you cannot sign in or need help, contact sales@pepway.app. We will proportionately verify ownership before handling requests submitted through support.
Local data and exports
Without an account, open Profile → Privacy and data → Erase data on this device. This removes records, photos, preferences and consent in the local area. In a signed-in account, that control removes only the local copy and disables sync; to erase server data, delete the account. Export is in the same center.
What the app does not erase
Deletion does not erase exported files, original Apple Health or other platform records, or local copies on offline devices. A deleted account cannot sync those copies again. Subscriptions must be cancelled separately in the store. Provider technical retention and legal obligations are described in the Privacy Policy.
Contact
55.424.095 ADRIANO KELVIO DA ROCHA DANTAS - ME
CNPJ 55.424.095/0001-62 · Brasil
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